Germany Warehouse: Germany dispatch to most EU countries via DHL/UPSRussia Warehouse:Russia dispactch to 1.2.3.4 area, within 3-15 working days to reach for Audi Q5 2009-2017 Follow your car configuration equipment to choose correct radio version shipping:1.It will take 1-3 days to send out the package after we receive your payment(except the weekends and festival).we will post the tracking number.2.Import duties,taxes and charges are not included in the item price or shipping charges.These charges are the buyers responsibility.3.If the buyers have better method to help clear the customs,please contact us.4.Some of the buyers area or zip code belong the remote area,they need to pay 42$ for the remote fee Warranty and Return: 1.12 months warranty2.The valid period of replacement is 14 days from the date of receiving the item.3.we could bear the shipping cost if the device is not described Feedback:1.if you are satisfied with our device,please give us a positive feedback and tell your friend about us.2.If you have any problem about the device, you can contact me any time, we will try our best to help you solute the problem.3.Please do not leave a negative feedback to us an open the dispute directly 
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